Question 1

How do I make an appointment?

Accepted Answer

There are several ways you can make an appointment with me. Due to the limited amount of time I have between sessions to return messages, the fastest way to get in touch with me is via the first two methods below. I will get back to you within 24-48 business hours. If you don't hear from me by then, kindly check your spam folder. 
 • Fill out a Contact Form(https://www.kindredcounselingcenter.com/contact)
 • Email me directly at meghan@kindredcounselingcenter.com(meghan@kindredcounselingcenter.com.)
 • Call the main office number (215) 622-9628

I look forward to hearing from you!

Question 2

What if I have to cancel an appointment?

Accepted Answer

To ensure we are respecting everyone's time, cancellations are accepted without charge up to 24-hours prior to your session time. If you cancel less than 24-hours before your appointment, or no-show your appointment, you will be charged for the session at full session price. Please note, insurance benefits will not cover late cancel/no-show charges.

Question 3

What can I expect getting started and from my first appointment?

Accepted Answer

Every prospective client will have a free 20-minute consultation to determine if we're a good fit for working together. For those who decide to proceed, I'll send a link to access the digital intake/therapy forms, and the video link to the telehealth platform (which doesn't require a login), or detailed instructions to reach the office.

Completed intake forms must be emailed to me 24-hours in advance of your scheduled session, allowing me time to review them thoroughly before we meet. Your effort in filling out the forms will be matched by my commitment to preparing for our first session.

For in-person sessions, please arrive by the appointment time (and feel free to enjoy refreshments in the waiting room!). I'll then escort in-person clients to my office at the appointed time. Telehealth clients will wait in the virtual waiting room on Doxy.me.

I understand that attending your first appointment can be stressful, especially if you're new to therapy. During the intake session, we'll discuss the importance of confidentiality, including any limits to confidentiality. I'll address any questions you have about the paperwork and about therapy.

We'll also dedicate time to explore what's been troubling you and collaborate on defining your goals. At the end of the session, I'll check in to ensure it feels like a good fit. If so, we'll schedule another session. If not, please don't hesitate to let me know, and I'll provide you with referrals. Your comfort with your therapist is paramount to me.

Question 4

What is the cost per session?

Accepted Answer

Therapy is an invaluable investment that can benefit you, and your relationships, for a lifetime. This is a boutique practice where you are given individualized attention and care. The fee for a 50-minute session is $280. If you're interested in extended sessions or intensives, please contact me (https://www.kindredcounselingcenter.com/contact)to discuss your needs.

I believe that everyone deserves access to quality mental health care, as such I reserve a limited number of reduced fee spots, based on financial need, for clients that cannot afford the cost of therapy. If you are in need of a reduced fee, please contact me.(https://www.kindredcounselingcenter.com/contact)

Question 5

What payment methods are accepted?

Accepted Answer

I try to make paying for therapy as convenient as possible. I accept cash, checks, and credit cards* (Visa, Mastercard, Discover, AmEx). You may also use your FSA or HSA card.

Please note that payment is due in full at the end of each session, regardless of any out-of-network reimbursement.

* Only credit cards are accepted for online therapy/telehealth sessions.

Question 6

Do you accept insurance?

Accepted Answer

I accept FSA and HSA cards.

I am not an in-network provider, so I don't accept insurance directly and am considered an out-of-network provider. However, if you have mental health insurance benefits, you may be eligible for reimbursement for out-of-network services. Upon your request, I can provide you with a statement of services, called a superbill, which you can then submit to your insurance company for possible reimbursement.

If you choose to use this method of payment, please confirm your insurance offers this option on your plan and their process for reimbursement—prior to booking your first session. Please let me know if you plan to use this out-of-network reimbursement option at the start of therapy.

You might consider asking the following questions to ensure you have a clear understanding of your benefits:

• Do I have mental health insurance benefits?
 • Do I have out-of-network mental health benefits?
 • If I have out-of-network benefits, will I be reimbursed the full amount I paid or a portion?
 • Do I have a deductible, and has it been met?
 • How many sessions per year does my health insurance cover?
 • What is the coverage amount per therapy session?
 • Is pre-approval required before obtaining out-of-network mental health services in order to be reimbursed?
 • Is there a limit on the number of sessions I may attend?
 • Are there restrictions on which therapist I can see?
 • If applicable, is online therapy/telehealth covered?
 • If applicable, is couples/relationship therapy covered?

Question 7

What questions should I ask my insurance provider about out-of-network benefits?

Accepted Answer

Please check your coverage carefully by asking the following questions:
 • Do I have mental health insurance benefits?
 • Do I have out-of-network mental health benefits?
 • If I have out-of-network benefits, will I be reimbursed the full amount I paid or a portion?
 • Do I have a deductible and has it been met?
 • How many sessions per year does my health insurance cover?
 • What is the coverage amount per therapy session?
 • Is pre-approval required before obtaining out-of-network mental health services in order to be reimbursed?
 • Is there a limit on the number of sessions I may attend?
 • Are there restrictions on which therapist I can see?
 • If applicable: is online therapy/telehealth covered?
 • If applicable: is couples/relationship therapy covered?

Question 8

What is a superbill and how does it work?

Accepted Answer

A superbill is a detailed statement given to you by your therapist to submit to your insurance company if you are trying to file for reimbursement for services provided by an out-of-network (OON) provider.

The superbill will include provider information (provider's name, practice name, Tax ID#, NPI number, address, and contact information), client information (client's name, DOB, and diagnosis), CPT codes chart (i.e. description of the services), dates services were provided, CPT code for each service, the fee paid to the therapist, and the client's account balance (if applicable).

You will pay your therapist the full session amount at the end of each session. Your therapist will then provide a superbill for services rendered. After receiving the superbill from your therapist, you will then submit the superbill to your insurance company. Your insurance company will then review the claim and decide to cover all, a portion, or none of the services detailed in the superbill. If they decide to cover all or some of the services, your insurance company will then send a check to you, which you keep for yourself. You are financially responsible for the total session fee regardless of any reimbursement from your insurance company.

There are pros and cons when submitting a superbill. The pro is that you may potentially receive financial assistance in covering the cost of the therapy. The cons are that you must be given a diagnosis, that diagnosis will become part of your medical record, the insurance company can demand access to your therapist's documentation of your case including personal information shared with the therapist.

Whether to file for reimbursement using a superbill or deciding to "private pay" for your therapy services is a personal decision. There is no one right fit for everyone. Your therapist is available to answer any questions you might have.

Question 9

How long are the sessions?

Accepted Answer

The typical therapy session lasts 50 minutes. However, there may be times when the therapist may want to schedule a longer session, especially for relationship or family therapy cases.  Please note that longer sessions will be billed accordingly.

Question 10

How often do we meet and how long does therapy take?

Accepted Answer

The frequency (how often we meet) and duration (how long therapy will take) of therapy is dependent on what you and your therapist decide is most conducive to effective treatment.

Usually, sessions are scheduled once per week. However, there may be times where the frequency is increased. Towards the end of your therapy, your therapist may suggest that you come in for “check in sessions” less frequently to track progress or “brush up” on skills.

As a general rule, therapy can often take between 6 to 12 months, and at times longer treatment may be necessary (the duration of therapy may also be shorter depending on your needs).

Question 11

Is therapy confidential?

Accepted Answer

Yes, confidentiality is a foundational component of therapy.  Your therapist cannot share your information with anyone unless you provide written permission to do so. This is a right that each client, whether in individual, relationship, or family therapy, has the legal right to maintain.

However, there are circumstances during which that confidentiality may be broken, such as when you indicate an intent to harm yourself or others. To read more regarding your rights as a client and confidentiality, please read the Notice of Privacy Practices located on the Resources (https://www.kindredcounselingcenter.com/resources)page for more information. There are also special issues regarding how confidentiality works within relationship and family therapy that are detailed in the Secrets Policy.(https://www.kindredcounselingcenter.com/resources)

Question 12

What types of clients do you see?

Accepted Answer

I work a variety of populations, including but not limited to: adults, elders, individuals, couples, families, those practicing non-monogamy, the LGBTQIA+ community, business owners and C-Suite executives, HNWI, and veterans. If you are concerned about whether I’m the "right fit" for you, please feel free to contact me.(https://www.kindredcounselingcenter.com/contact)

Question 13

How important is it that I like my therapist?

Accepted Answer

Many studies have shown that the relationship between you and your therapist is crucial to the success of the therapy. I strive to create a safe space in which you feel respected.  When choosing a new therapist it can be helpful to speak with them on the phone to see if it's a good fit. The therapist should check in with you at the end of the first session to see if you feel comfortable booking a second appointment.

If you have any concerns about our work or relationship, please tell me. I want to hear them! Just like with any relationship, there can be times where there is miscommunication or unintentional hurt feelings. Speaking with your therapist is the best way to clear up such issues. That being said, there are times when your current therapist may not be the best person to help you due to personality clashes or other reasons. If this is the case, it is the therapist's ethical responsibility to help you find someone who can help you. Don't fret, therapists just want clients to receive the best care possible and do not take it personally if it's not a good fit.

Question 14

What if I don’t think the therapy is helping me?

Accepted Answer

It usually takes time to see the results of therapy. It is not an exact science, and clients may feel worse for a time after beginning therapy. Part of the healing process is that certain issues may surface and cause discomfort as they are addressed. It is important to remember, therapy is a collaborative process, and to see results, it's important to actively practice the skills learned in your everyday life. I recommend keeping a list of important topics to discuss in our next session. If you've followed these steps, it's important to discuss your progress and concerns with your therapist. Avoiding discussion of your concerns may continue to keep you feeling stuck.

Following our discussion, we may determine that a referral to a new therapist is the best option. I would assist you in the process of finding a new therapist if you need it. I will not judge you or take offense for voicing any concerns with me.

Question 15

What does therapy look like?

Accepted Answer

Therapy is a collaboration between you and me. You decide your goals, and I guide you through the work to help you create change. The beginning of therapy is an assessment phase, because it takes time for me to create a full picture of what you’re coming in for, and from this I will be able to then share my observations. After this phase, we typically meet weekly to work on your goals. We will periodically re-evaluate to make sure we are on, and continue to be on, the best course of treatment. We may collaboratively create homework or I may send additional resources (readings, videos, etc.) with your approval. As we get closer to reaching your goals we will space out sessions (e.g. from weekly to every other week or once per month). When you feel ready to end therapy we will have a session to wrap up our work, celebrating all that you're accomplished. Some clients return periodically for check-in sessions as needed.

Question 16

What is relationship/couples therapy?

Accepted Answer

Relationship/couples therapy supports your relationship through providing communication tools and exercises to build more understanding and intimacy between you and your partner(s). You can read more about Relationship/Couple Therapy h(https://www.kindredcounselingcenter.com/couples-therapy)ere.(https://www.kindredcounselingcenter.com/couples-therapy)

Question 17

What is sex therapy and what does it help with?

Accepted Answer

Sex therapy is a type of talk therapy focusing on issues of sexuality. You can read more about sex therapy here.(https://www.kindredcounselingcenter.com/sex-therapy)

Sex therapy can help with struggles such as low sex drive, mismatched desire, erectile difficulties/dysfunction, painful sex, premature ejaculation, impacts of religious or sexual trauma, and/or trouble with communication around sex.

Question 18

Will the therapist take sides?

Accepted Answer

A therapist’s role is to maintain impartiality and objectivity throughout the therapeutic process. However, in relationship or family therapy sessions, there may be instances where the therapist focuses on a particular individual or issue to facilitate progress within the system. If you ever feel that I am taking sides in a disrespectful or unhelpful manner, please feel free to discuss your concerns with me. Your safety and respect are paramount, and it's important to address any concerns with me to promote progress. Your comfort in the therapy space is my top priority, and I will not take any concerns personally that you bring to my attention.

Question 19

What is an AASECT Certified Sex Therapist?

Accepted Answer

Unfortunately, anyone can call themselves a sex therapist, so what sets an AASECT Certified Sex Therapist apart? The American Association of Sexuality Educators, Counselors, and Therapists (AASECT) (https://www.aasect.org/about-aasect)is a professional organization focused on promoting the understanding of human sexuality through the highest standards of training and ethical practice.  An AASECT Certified Sex Therapist is someone who has completed a rigorous training and application process. I am passionate about the fields of mental health and sex therapy. It was important to me to give my clients the best care possible by completing this intensive training and joining this esteemed organization.

The criteria to become an AASECT Certified Sex Therapist includes, but is not limited to the following:
 • Active membership in AASECT
 • Agreement to be bound by the AASECT Code of Conduct  
 • Advanced clinical degree in psychotherapy training from an accredited college/university PLUS a minimum of 2 years post-degree clinical experience
 • Holding a clinical license in your state of practice
 • Minimum of 90 clock hours of sexuality education from an accredited institution 
 • All candidates must have knowledge of the following as they relate to sexual health and pleasure:
    • A. Ethics and ethical behavior.
    • B. Developmental sexuality from a bio-psycho-social perspective across the life course.
    • C. Socio-cultural, familial factors (e.g., ethnicity, culture, religion, spirituality, socioeconomic status, family values), in relation to sexual values and behaviors.
    • D. Issues related to sexual orientation and/or gender identity: heterosexuality; issues and themes impacting lesbian, gay, bisexual, pansexual, asexual people; gender identity and expression.
    • E. Intimacy skills (e.g., social, emotional, sexual), intimate relationships, interpersonal relationships and family dynamics.
    • F. Diversities in sexual expression and lifestyles, including, but not limited to polyamory, swinging, BDSM and tantra.
    • G. Sexual and reproductive anatomy/physiology.*
    • H. Health/medical factors that may influence sexuality, including, but not limited to, illness, disability, drugs, mental health, conception, pregnancy, childbirth & pregnancy termination, contraception, fertility, HIV/AIDS, sexually transmitted infection, other infections, sexual trauma, injury and safer sex practices.*
    • I. Range of sexual functioning and behavior, from optimal to problematic, including, but not limited to, common issues such as: desire discrepancy, lack of desire, difficulty achieving or maintaining arousal, sexual pain, penetration problems and difficulty with orgasm.
    • J. Sexual exploitation, including sexual abuse, sexual harassment and sexual assault.
    • K. Cyber sexuality and social media.*
    • L. Substance use/abuse and sexuality.*
    • M. Pleasure enhancement skills.
    • N. Learning theory and its application.
    • O. Professional communication and personal reflection skills.
    • P. History of the discipline of sex research, theory, education, counseling and therapy.
    • Q. Principles of sexuality research and research methods.
    • *Please note: Sections G,H,K,L are time sensitive and should have reasonable up to date information and training. 
 • Minimum of 60 clock hours of training in sex therapy
 • Minimum of 14 clock hours of an AASECT sponsored or approved SAR (Sexuality Attitude Reassessment), which is a structured group experience consisting of a process-oriented exploration of the applicant's own feelings, attitudes, values, and beliefs regarding human sexuality and sexual behavior 
 • Minimum of 300 hours of AASECT supervised clinical treatment provided to clients who present with sexual concerns
 • Minimum of 50 hours of supervision with an AASECT Certified Supervisor of Sex Therapy
 • Submitting an application for approval which consists of:
    • A. Completed formal AASECT Sex Therapist Certification Application, signed and dated.
    • B. Copy of official transcript. Transcript may be scanned into the application and does not need to be sealed envelope (Item III).
    • C. Copy of license, certification, or proof of membership in one (1) of the approved disciplines or professional organizations (Item IV).
    • D. Official transcripts, attendance certificates, syllabi, etc., documenting ninety (90) hours of education in the designated Core Knowledge areas of human sexuality (Item V).
    • E. Official transcripts, attendance certificates, syllabi and other credible evidence documenting sixty (60) hours of training in sex therapy that includes the designated areas of focus (Item VI).
    • F. Official documentation of participation in a structured group experience focusing on sexual attitudes and values e.g., a SAR (Item VII).
    • G. Endorsement form letter(s) from supervisor(s) certifying a minimum of three hundred (300) hours of clinical experience providing services as the sole or primary therapist for patients/clients with diagnosed ‘Psychosexual Disorders’ as determined by the current DSM.
    • H. Endorsements must be received from the following persons on the appropriate forms:
       • 1. An AASECT Certified Supervisor of Sex Therapy attesting to the applicant's supervised clinical work. A letter of endorsement from the Primary Supervisor should accompany the Endorsement form included in the application. 
       • 2. Two  professional colleagues who can comment on the applicant's professional responsibilities, professional ethics and overall ability as a sex therapist.
    • I.  Updated and complete curriculum vitae (CV).

Question 20

Will there be touch or nudity during a sex therapy session?

Accepted Answer

Sex therapy does not involve physical forms of contact, nudity, or other sexual behaviors with me or your partner(s) during your therapy session. During a session, we may discuss sexual exercises for you to practice in the privacy of your own home. These discussions will be respectful, professional, and compassionate. Exercises for home-practice are designed collaboratively with you, and you are encouraged to express any questions or concerns with me.

Question 21

What is Systemic Therapy?

Accepted Answer

Systemic therapy, or systemics, recognizes that a person’s life is built up of numerous interconnected contexts.

There are many things that influence individuals, families, and relationships. Systemic therapy looks at all of your different settings (work, school, culture, etc.) to provide context for your experiences/movement through life and relationships. Systemics is about all these forces acting upon you, not just your individual will and influence alone. This helps us see how behaviors, messages, thoughts, and feelings get reinforced over and over again by all the different systems you are part of. Instead of focusing on just the individual (you), we can look at how to create change and increase empathy within relationships and families so that change can be more effective and more lasting. We look at how each individual interacts within our relationships and environments. The aim of therapy is to work on these problems by encouraging loved ones to help and empathize with each other. This can help people understand and appreciate each other's needs, build on strengths, and ultimately make useful changes in their lives and relationships.

Question 22

What is the lens the therapist works from?

Accepted Answer

I advocate for the importance of relationships and interconnectedness, starting with a deep, loving relationship with ourselves. I bring awareness to the various systems you are part of, including systems of oppression (such as gender, race, socioeconomic status, ableism, sexual orientation, size, etc.), your family of origin, your living environment, your workplace environment, your social support system, and more. We explore how these systems can negatively (and positively) impact you, potentially leaving you feeling stuck. Through this awareness, we work to build self-compassion for how these systems influence us.

Currently accepting new clients for in-person and online therapy in PA. Click here to schedule a free call.

Meghan Jerry, LMFT, CST

Frequently Asked Questions (FAQ)

Let's Connect